Corporate Goals and Objectives

Shared Responsibility

• Achieve excellence in customer-owner satisfaction.
• Increase community awareness of SCF’s services and programs.
• Increase the level of ownership of customer-owners.

Commitment to Quality

• Improve work environments and employee development systems with an emphasis on Alaska Native employees.
• Continuously improve systems and processes.
• Increase the number of Alaska Native employees in all job categories.
• Improve the safety of customer-owners and employees across all settings.

Family Wellness

• Reduce the rate of domestic violence, child abuse and neglect.
• Reduce the rate of and improve the management of cancer.
• Reduce the incidence of suicide.
• Reduce the rate of obesity.
• Reduce the rate of substance misuse.
• Reduce the rate of and improve the management of diabetes.
• Improve oral health.
• Reduce the rate of and improve the management of cardiovascular disease.
• Improve customer-owner overall health.

Operational Excellence

• Improve the management of expenses.
• Improve utilization of information technology and data support systems and services.
• Improve SCF systems for third party revenue generation and collections.